Privacy Policy

At E.R.B. Motors Ltd, we respect your privacy and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use and protect any data you provide when visiting our website www.erbmotors.co.uk or contacting us .

Who We Are

We are a family-run vehicle body repair centre in Portsmouth, Hampshire, built on over 50 years of trusted excellence. Our team offers expert accident repairs, panel beating, dent and scratch removal, alloy wheel refurbishment, bumper repairs, car resprays and classic car renovations .

Information We May Collect

When you use our services or contact us, we may collect:

• Your name and contact details (e‑mail address, telephone number)

• Vehicle details (make, model, registration, description of damage)

• Any additional information supplied via enquiry forms or correspondence 

How We Use Your Information

We use your personal data to:

• Provide quotations and respond to service enquiries

• Schedule and manage repair bookings and vehicle restorations

• Liaise with insurers or suppliers where required

• Arrange additional services such as courtesy vehicles, where offered

• Improve our customer service and website performance 

We will not sell or lease your personal data. We may share it only as necessary to fulfil contractual obligations or when required by law.

Data Security

Appropriate technical and organisational measures are in place to safeguard your personal information against unauthorised access, alteration or loss.

Cookies

Our website may use cookies to enhance user experience and monitor performance. You may disable cookies via your browser settings, although some site functionality may be affected.

Your Rights

Under the applicable data protection legislation, you have the right to:

• Request access to personal data we hold about you

• Request correction of any inaccurate or incomplete information

• Request erasure or restriction of processing

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact:

E.R.B. Motors Ltd
Claybank Road, Portsmouth, Hampshire, PO3 5NQ
023 9266 2244
info@erbmotorsltd.co.uk